Book: What makes a great user manual?

Subject: Book: What makes a great user manual?
From: Chris Morton <salt -dot- morton -at- gmail -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 16 Jan 2017 10:13:38 -0500

Considering the following (as well as usability works by Steve Krug), I'm
wondering if there is a similar volume that takes a good look at user
manuals. Your recommendations welcome, although each should be easy read in
keeping with what Redish and Krug are conveying. (I have a low tolerance
for high-brow studies written by PhDs.)

*Letting Go of the Words: Writing Web Content that Works* by Ginny Redish

"Web site design and development continues to become more sophisticated. An
important part of this maturity originates with well-laid-out and
well-written content. Ginny Redish is a world-renowned expert on
information design and how to produce clear writing in plain language for
the web. All of the invaluable information that she shared in the first
edition is included with numerous new examples. New information on content
strategy for web sites, search engine optimization (SEO), and social media
make this once again the only book you need to own to optimize your writing
for the web."


Chris Morton

â Substantive Editing â Technical Writing â Proofreading
â Marketing Expertise â Mentoring
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