Re: Book: What makes a great user manual?

Subject: Re: Book: What makes a great user manual?
From: Chris Morton <salt -dot- morton -at- gmail -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 16 Jan 2017 10:35:19 -0500

Specifically I'm interested in a somewhat breezy book (but not like
*Dummies*) that clearly explains the problems the problems that can ensue
with a manual that is poorly written/laid out.

Chris Morton



â Substantive Editing â Technical Writing â Proofreading
â Marketing Expertise â Mentoring
Click to
<http://t.sidekickopen68.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XYgdnqQxW7fsH3H4XrddKW1pNgV-56dMhqf2Q-c6C02?t=https%3A%2F%2Fwww.linkedin.com%2Fpub%2Fchris-morton%2F2%2F166%2F6ba&si=6020636811198464&pi=7db9504b-239d-4442-cc97-f40fe7da56e4>


On Mon, Jan 16, 2017 at 10:13 AM, Chris Morton <salt -dot- morton -at- gmail -dot- com>
wrote:

> Considering the following (as well as usability works by Steve Krug), I'm
> wondering if there is a similar volume that takes a good look at user
> manuals. Your recommendations welcome, although each should be easy read in
> keeping with what Redish and Krug are conveying. (I have a low tolerance
> for high-brow studies written by PhDs.)
>
> *Letting Go of the Words: Writing Web Content that Works* by Ginny Redish
>
> "Web site design and development continues to become more sophisticated.
> An important part of this maturity originates with well-laid-out and
> well-written content. Ginny Redish is a world-renowned expert on
> information design and how to produce clear writing in plain language for
> the web. All of the invaluable information that she shared in the first
> edition is included with numerous new examples. New information on content
> strategy for web sites, search engine optimization (SEO), and social media
> make this once again the only book you need to own to optimize your writing
> for the web."
>
> Thanks
>
> Chris Morton
>
>
>
> â Substantive Editing â Technical Writing â Proofreading
> â Marketing Expertise â Mentoring
> Click to
>
> <http://t.sidekickopen68.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XYgdnqQxW7fsH3H4XrddKW1pNgV-56dMhqf2Q-c6C02?t=https%3A%2F%2Fwww.linkedin.com%2Fpub%2Fchris-morton%2F2%2F166%2F6ba&si=6020636811198464&pi=20d48203-2891-4cb8-fd95-abe81b7e7276>
>
>
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Book: What makes a great user manual?: From: Chris Morton

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