Re: Online help survey questions

Subject: Re: Online help survey questions
From: Sandy Harris <sandyinchina -at- gmail -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 31 Jul 2017 19:07:05 -0400

On Mon, Jul 31, 2017 at 8:00 AM, yehoshua paul <ysp10182 -at- gmail -dot- com> wrote:
> I plan on writing a survey for our customers asking them if and how they
> use our online help system.

It may be worth creating an email address like writer@ or
documentation@ and inviting user feedback there. Not help@ since
people might think they can use that to get tech support. Not your own
address since you do not want it cluttered up & you might leave the
company or the function might be transferred to another writer.
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