Re: Pin the Tail on the Confluence PDF Image Bug

Subject: Re: Pin the Tail on the Confluence PDF Image Bug
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: Kevin Ryan <kryan -at- harriscomputer -dot- com>
Date: Wed, 03 Jan 2018 14:59:15 +0000

Hi Kevin,

This definitely falls under the âwell, it works on MY computerâ category.
Confluence has a number of interesting issues all related to permissions.
Youâd be best served to reach out through a support call to Atlassian
unless you have in-house Confluence Support that acts as a single point of
contact.

Some things you could check:

1. The icon that exports has a width setting only; the icon that doesnât
has a height setting only.

2. Difference between the icon file formats:

ico_Inq_Device_Info.png and ico_PROCESS_ASSIST_V6.png might be constructed
differently. Iâve seen some problems where 8-bit png, or 24-bit png with
transparency, causes all kinds of problems with printing in general.
Perhaps files with transparency canât be converted into jpg for the PDF.

3. Are you using Confluenceâs default PDF output or a K15T Scroll plugin?

Cheers,
-Tony

On Wed, Jan 3, 2018 at 06:04 Kevin Ryan <kryan -at- harriscomputer -dot- com> wrote:

>
> PS. Here is an example of the code for two adjacent Confluence images, the
> first rendered ok in the PDF, the second one ignored.
>
> IMAGE DISPLAYS IN PDF:
> <tr>
> <td>
> <p> </p>
> </td>
> <td align="center" style="text-align: center;">
> <div class="content-wrapper">
> <p> <ac:image ac:thumbnail="true" ac:width="37">
> <ri:attachment ri:filename="ico_Inq_Device_Info.png"/>
> </ac:image>
> </p>
> </div>
> </td>
> <td>
> <p> </p>
> </td>
> <td valign="top">
> <p>From Inquiry: Device Information</p>
> </td>
> </tr>
>
>
> IMAGE DOES NOT DISPLAY IN PDF:
> <tr>
> <td>
> <p> </p>
> </td>
> <td align="center" style="text-align: center;">
> <div class="content-wrapper">
> <p> <ac:image ac:height="25" ac:thumbnail="true">
> <ri:attachment ri:filename="ico_PROCESS_ASSIST_V6.png"/>
> </ac:image>
> </p>
> </div>
> </td>
> <td>
> <p>
> <br/>
> </p>
> </td>
> <td valign="top">
> <p>From Inquiry: Process Assistance</p>
> </td>
> </tr>
>
>
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Follow-Ups:

References:
Pin the Tail on the Confluence PDF Image Bug: From: Kevin Ryan

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