Re: Pin the Tail on the Confluence PDF Image Bug

Subject: Re: Pin the Tail on the Confluence PDF Image Bug
From: sharipunyon -at- gmail -dot- com
To: Tony Chung <tonyc -at- tonychung -dot- ca>
Date: Wed, 3 Jan 2018 10:37:20 -0500

I had pdf export issues related to the web browser I was using. If you can, try another browser as an attempt at a quick fix.

> On Jan 3, 2018, at 9:59 AM, Tony Chung <tonyc -at- tonychung -dot- ca> wrote:
>
> Hi Kevin,
>
> This definitely falls under the âwell, it works on MY computerâ category.
> Confluence has a number of interesting issues all related to permissions.
> Youâd be best served to reach out through a support call to Atlassian
> unless you have in-house Confluence Support that acts as a single point of
> contact.
>
> Some things you could check:
>
> 1. The icon that exports has a width setting only; the icon that doesnât
> has a height setting only.
>
> 2. Difference between the icon file formats:
>
> ico_Inq_Device_Info.png and ico_PROCESS_ASSIST_V6.png might be constructed
> differently. Iâve seen some problems where 8-bit png, or 24-bit png with
> transparency, causes all kinds of problems with printing in general.
> Perhaps files with transparency canât be converted into jpg for the PDF.
>
> 3. Are you using Confluenceâs default PDF output or a K15T Scroll plugin?
>
> Cheers,
> -Tony
>
>> On Wed, Jan 3, 2018 at 06:04 Kevin Ryan <kryan -at- harriscomputer -dot- com> wrote:
>>
>>
>> PS. Here is an example of the code for two adjacent Confluence images, the
>> first rendered ok in the PDF, the second one ignored.
>>
>> IMAGE DISPLAYS IN PDF:
>> <tr>
>> <td>
>> <p> </p>
>> </td>
>> <td align="center" style="text-align: center;">
>> <div class="content-wrapper">
>> <p> <ac:image ac:thumbnail="true" ac:width="37">
>> <ri:attachment ri:filename="ico_Inq_Device_Info.png"/>
>> </ac:image>
>> </p>
>> </div>
>> </td>
>> <td>
>> <p> </p>
>> </td>
>> <td valign="top">
>> <p>From Inquiry: Device Information</p>
>> </td>
>> </tr>
>>
>>
>> IMAGE DOES NOT DISPLAY IN PDF:
>> <tr>
>> <td>
>> <p> </p>
>> </td>
>> <td align="center" style="text-align: center;">
>> <div class="content-wrapper">
>> <p> <ac:image ac:height="25" ac:thumbnail="true">
>> <ri:attachment ri:filename="ico_PROCESS_ASSIST_V6.png"/>
>> </ac:image>
>> </p>
>> </div>
>> </td>
>> <td>
>> <p>
>> <br/>
>> </p>
>> </td>
>> <td valign="top">
>> <p>From Inquiry: Process Assistance</p>
>> </td>
>> </tr>
>>
>>
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References:
Pin the Tail on the Confluence PDF Image Bug: From: Kevin Ryan
Re: Pin the Tail on the Confluence PDF Image Bug: From: Tony Chung

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