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Subject:Website that help you find content From:Roberta Hennessey <rahennessey -at- gmail -dot- com> To:tech writer tech writer <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 16 Mar 2018 08:51:33 -0400
I am working on a project to address "findability" on our doc content site.
NPS scores are a focus but to me it's more, has the company organized the
content so I can find what I need easily? I know when I look at NPS score
ratings, Apple and USAA rank high.
Can folks on the team share websites that they consider the "best" - sites
that impressed them? Ones on which they could easily find what they needed
and get on with their work/pleasure, etc.
All suggestions appreciated, either sites, articles, or blogs.
techwr-l -at- lists -dot- techwr-l -dot- com
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