RE: shoot, shot or . . .

Subject: RE: shoot, shot or . . .
From: Slager Timothy J <Timothy -dot- Slager -at- dematic -dot- com>
To: Natalie Cavier <ncavier -at- deanhouston -dot- com>, "Wright, Lynne" <Lynne -dot- Wright -at- kronos -dot- com>
Date: Thu, 29 Mar 2018 13:32:57 +0000

I don't have a problem with troubleshot. It's in my Webster's Collegiate 10th Edition (c)1999, although troubleshoot is not included in my 7th edition (c)1967. On the other hand, I expect there would be rare occasions to use it in a technical document. So it may be a simple solution for us, but would likely cause the reader to stop and say, Huh? So not simpler for them. On the other other hand, if it is used frequently in a manual, go with troubleshot (they'll only say Huh? once) and it is correct English.

My 3p. tims

-----Original Message-----
From: techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Natalie Cavier
Sent: Wednesday, March 28, 2018 5:20 PM
To: Wright, Lynne
Cc: TECHWR-L Writing
Subject: Re: shoot, shot or . . .

I agree with Lynne. Simplicity is always best course of action.
It may sound odd to our ears, but it is correct to use "troubleshot."

On Wed, Mar 28, 2018 at 2:14 PM, Wright, Lynne <Lynne -dot- Wright -at- kronos -dot- com>
wrote:

> But using a phrase when you could say the same thing with one word
> goes against the principles of technical writing, no?
>
> "I troubleshot the problem".
>
> Can't see the issue with that.
>
> -----Original Message-----
> From: techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com
> <techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com> On
> Behalf Of kafkascampi
> Sent: Wednesday, March 28, 2018 4:57 PM
> To: Ken Poshedly <poshedly -at- bellsouth -dot- net>
> Cc: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
> Subject: Re: shoot, shot or . . .
>
> I would probably rewrite to avoid as well--also I am changing my name
> to Troubleshot McGee to appear tougher in meetings.
>
> On Wed, Mar 28, 2018 at 1:53 PM, Ken Poshedly <poshedly -at- bellsouth -dot- net>
> wrote:
> > Thanks all for the answers and sense of humor. (The rewording one is
> > what we'll do.)
> >
> > Thankfully it's about 4:50 p.m. here and time to . . .
> > a) Straighten up my deskb) Get one last phone call inc) Start on a
> > new
> > projectd) Go down the hall Tomorrow, guys.
> > -- You-know-who in you-know-where
> >
> >
> > From: Nina Rogers <janina -dot- rogers -at- gmail -dot- com>
> > To:
> > Cc: Ken Poshedly <poshedly -at- bellsouth -dot- net>; TECHWR-L Writing
> > <techwr-l -at- lists -dot- techwr-l -dot- com>
> > Sent: Wednesday, March 28, 2018 4:44 PM
> > Subject: Re: shoot, shot or . . .
> >
> > "We explored the problem and developed a solution."
> > Or something like that.
> > Seriously ... "troubleshot" seems awkward, so I would just find a
> > more
> elegant way to word whatever I was trying to say.
> >
> > :D
> > On Wed, Mar 28, 2018 at 4:40 PM, Wright, Lynne
> > <Lynne -dot- Wright -at- kronos -dot- com>
> wrote:
> >
> > "Troubleshot" sounds less awkward/seems grammatically appropriate.
> >
> > Oh, and I just checked a couple of credible on-line dictionaries;
> > they
> all say "troubleshot" is the past tense.
> >
> > -----Original Message-----
> > From: techwr-l-bounces+lynne.wright= kronos -dot- com -at- lists -dot- techwr-l -dot- com
> > <techwr-l-bounces+lynne. wright=kronos -dot- com -at- lists -dot- techwr-l.com> On
> > Behalf Of Ken Poshedly
> > Sent: Wednesday, March 28, 2018 4:38 PM
> > To: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
> > Subject: shoot, shot or . . .
> >
> > OK gang. It's not even Friday, but here's something to rattle your
> > cages
> early.
> > What's the past tense of "troubleshoot"?
> > Normally, the past tense of "shoot" is "shot" as in "I shot the gun".
> > But while I'm reasonably certain that "troubleshooted" is wrong,
> "troubleshot" just doesn't seem correct either.
> > I think I'll have another drink, bartender.
> > -- Ken in Atlanta
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--

*Natalie Cavier-Hill*
Manager, Technical Communications

[image: DEANHOUSTON+]

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References:
shoot, shot or . . .: From: Ken Poshedly
RE: shoot, shot or . . .: From: Wright, Lynne
Re: shoot, shot or . . .: From: Nina Rogers
Re: shoot, shot or . . .: From: Ken Poshedly
Re: shoot, shot or . . .: From: kafkascampi
RE: shoot, shot or . . .: From: Wright, Lynne
Re: shoot, shot or . . .: From: Natalie Cavier

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