Re: Use cases and actors

Subject: Re: Use cases and actors
From: Geoff Mann <geoff -dot- mann -at- uxwordsense -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Sat, 22 Feb 2020 11:17:31 -0500 has published quite a few related articles over the years.

STC's mag, Intercom, and journal might have something (membership required
to view).

Tom Johnson has a detailed piece, w/ resources, on aligning product & user

I just happened upon which has some info:

It's also worth noting that user stories, use cases, and personas aren't

> Message: 1
> Date: Fri, 21 Feb 2020 14:00:25 -0500
> From: John Posada <jposada99 -at- gmail -dot- com>
> To: Tech Writers <techwr-l -at- lists -dot- techwr-l -dot- com>
> Subject: Use cases and actors
> Message-ID:
> <
> CAHLOg3zdsgkNMJ6KGqu3OpS-eShvU01pRPM+i6g8tcd8zzKksg -at- mail -dot- gmail -dot- com>
> Content-Type: text/plain; charset="UTF-8"
> So...I floated the concept of use cases and actors to my boss.
> I explained that these are useful when writing instructions targeted to a
> specific person; a NOC person, a retail person, a system analyst, etc.
> I could tell that there was a glimmer of interest, but not a complete
> buy-in.
> What I'm looking for is any web sites out there that I can point her to
> that is strong on benefits. How-to can come later.
> Anyone know of anything that I can pass on to her?
> Thanks
> --
> John Posada
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