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Subject:Re: Net-Docs From:Daniel John Brinegar <6545 -at- EF -dot- GC -dot- MARICOPA -dot- EDU> Date:Tue, 27 Apr 1993 15:19:06 -0700
Eric Ray said:
> Written : 04/27/93.01:53pm
> Dan B said:
> >Does anyone have further thoughts on the future of net-documentation?
> >Thanks for the time
Here's Eric's Comment (Darn Line editors)
> We need some, it needs to be comprehensive and easy to use, and I haven't the
> foggiest idea of how to do all of the above. I wonder if others on the list
> would be interested in sharing or collaborating on some form of net-docs.
> Len said:
> > Naturally, people should *always* read ALL of the directions, and
> >remember them too. If they can't remember them, they should put them
> >where they can get to them, and retrieve the necessary information when
> >the situation requires it.
> We have recently started looking at ways to develop "independent users"
> who will try to help themselves rather than making phone calls first and
> reading the documentation, if necessary, later. Short of redesigning
> the software or the interface, which in many cases isn't an option, what can
> done to encourage people to use the stuff? Have any of you embarked on such a