TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
We use this. I think it works well. Talk TO the user, not at the user.
2) Framemaker and MS-windows
You may want to take a look at Bristol Technology's HyperHelp. I've
just started to look into this, so I have no hard data. Their
marketing material indicates that you can take a Framemaker file,
convert it to Rich Text Format (rtf) with the hyperhelp compiler,
which Hyperhelp then uses to display information on UNIX (X windows
and vt100). Rich Text Format is the format used to create MS Windows
Help files, so it should be equally compatible with MS Windows. To
quote from a letter from Amy L. Wohltjen of Bristol Technology:
"For those interested in cross-platform help, HyperHelp can use the
same RTF, project, and bitmap files used to create Microsoft Windows
Send e-mail to info -at- bristol -dot- com to learn more.