Re: Information Mapping feedback

Subject: Re: Information Mapping feedback
From: "Arlen P. Walker" <arlen -dot- walker -at- JCI -dot- COM>
Date: Wed, 8 Jun 1994 10:27:22 -0500

>I took the four-day training last October and find that it has revolutionized
>my approach to documentation. Of the eight writers in my group, four have
>taken the training, and we are working on getting everyone trained. In fact,
>I have suggested to our Division Director that she and some of the managers
>take the two-day report writing class to improve our other business
>communications and give top-down support.

>During the IM training, I found the structured approach slightly rigid
>initially, but once I brought it back to the office, customized the IM
>layout, and developed some WordPerfect macros to make the formatting easier,
>I became a complete convert. Everything I write now is influenced by
>Information Mapping.

>I am currently reading Robert Horn's book, Mapping Hypertext, and looking
>forward to taking the online documentation training and using IM in my online

OK, I'm interested. Is Horn's book the best on the subject, or is there
another text on Information Mapping which is a better introduction to the

"I try to stay surprised enough at life to recognize something new if I
trip over it." -- Harry Reasoner

Have Fun,

arlen -dot- walker -at- jci -dot- com
This mail message contains 100% recycled electrons

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