Computer Documentation Course Announcement

Subject: Computer Documentation Course Announcement
From: Glenn Forbes Larratt <glratt -at- IS -dot- RICE -dot- EDU>
Date: Sat, 17 Dec 1994 17:34:38 -0600

Writing Better Computer Software Documentation for Users:
a Rice University short course

Writing Better Computer Software Documentation for Users is a three-day
Rice University course designed to help you write accurate, clearly
understood computer documentation. Dr. R. John Brockmann, noted
documentation author, teacher, and consultant, will present a systematic
approach to the writing of manuals, brochures, procedures, and on-line
documentation -- from the inception of the documentation project to its
updating after publication. Emphasis will be placed on writing
documentation for the end user.

Dr. Brockmann will present recent innovations in hypertext, graphics, and
project management. The course will include lectures, video demonstrations
of on-line documentation, "hands-on" exercises, and team projects.

When: Monday-Wednesday, January 23-25, 1995, 9:00 a.m. - 4:30 p.m.

Where: Rice University campus, 6100 Main Street, Houston, Texas

Fee: $595 (companies sending more than one employee pay $595 for the first
employee and $550 for each additional employee). Fee includes tuition,
course notebook and materials, and refreshments.

For Registration Information: Contact Rice University School of Continuing
Studies at scs -at- rice -dot- edu or by phone (713) 520-6022 or fax (713) 285-5213.

Who Should Attend:

--Programmers responsible for documenting programs for end users
--System analysts who evaluate and generate documentioon on a regular basis
--Technical writers and documentation specialists
--Managers of Information Services responsible for preparing documentation


--Faster training of junior personnel
--Lower maintenance costs
--Fewer calls from end users requiring clarification of operating procedures
--Earlier detection of programming errors
--Greater customer satisfaction

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