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Subject:Re: Tech Writing Problems From:"Susan W. Gallagher" <sgallagher -at- STARBASECORP -dot- COM> Date:Tue, 28 Feb 1995 13:05:08 -0800
Problems? Us? Have Problems??? Well... Since you
I agree with *all* the problems on Sue Heim's list. In
fact, it sounds like she works down the hall! But just
to add a thought or two...
What about the "it's just English so how hard could
it be" attitude? You know, just because I work in
English and they work in C++, I couldn't possibly
know anything about their work but they know
*everything* about mine (like how to organize a
chapter so that it makes sense).
And then there's a change in the artwork from the
marketing department -- without any input from me
or anyone else on the development team -- one week
before the product is supposed to ship! That leaves
me with a week to completely redo all screen and
book graphics *and* do the final edits and layout!
Have we mentioned the problems that occur when a
single writer is supporting 8 - 10 developers and
six products??? (You want it *when*???)
And how about the inline release of a software
product that results in the manual being obsolete
for 90% of the product life because you don't have
time and they don't have money to change it?
I just can't go on (swoon)...
StarBase Corp, Irvine CA
sgallagher -at- starbasecorp -dot- com