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there are no good answers, but there are a couple of make-dos that will
work. Paint Shop Pro is one, Smooth Scaling (by WexTech) is the other. You
have to futz with both of them, but PSP in combination with ShegRez seems to
work acceptably - at least for our use.
K Watkins asks:
Does anyone know of a way to scale down screen shots for Windows Help files,
and still keep them legible?