Re: Fax back surveys -- any advice?

Subject: Re: Fax back surveys -- any advice?
From: Richard Mateosian <srm -at- C2 -dot- ORG>
Date: Mon, 13 Nov 1995 23:49:11 -0800

>I'm primarily responsible for putting this survey together, but I have no
>experience with this sort of thing. So does anyone out there have some
>advice they could offer me?

Scrap the survey. Use interviews. You can focus your thinking a whole lot
better with a few in-depth conversations than you can by papering your
company with canned questions.

After you've done this you may have a few alternatives or questions you'd
like to ask a broader group of people about. That's the time for your
"survey." ...RM

Richard Mateosian President, Berkeley STC
Freelance Technical Writer srm -at- c2 -dot- org Review Editor, IEEE Micro

Previous by Author: Re: Summary of answers: "Getting customer reactions"
Next by Author: Re: Gender differences in cyberspace
Previous by Thread: Fax back surveys -- any advice?
Next by Thread: Re: Fax back surveys -- any advice?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads