Re: Why We Need Good Software Manuals

Subject: Re: Why We Need Good Software Manuals
From: Eric -dot- Ray -at- WCOM -dot- COM
Date: Mon, 22 Jan 1996 11:48:00 PST

Aren't we confusing two different issues?
Online help, as I know it, is just that--the
help is just enough to get the user past being
"stuck."
Online _documentation_ is another ball of wax
and certainly should be comprehensive.

My quibble for the day.
Eric

On Mon, 22 Jan 1996 10:38:15 -0500 Starr, Mike wrote:
>I firmly believe that both the online help and the manual should be as
>thorough and comprehensive as possible and that they both should contain

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Eric J. Ray | Eric -dot- Ray -at- wcom -dot- com
WorldCom, Inc. | W: 918-590-4140
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Tulsa, Oklahoma 74172 | P: 918-690-1314
Web: http://www.wcom.com/


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