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Subject:Re: User Interface Design book recommendation From:Kent Newton <KentN -at- METRIX-INC -dot- COM> Date:Tue, 23 Jan 1996 12:23:00 PST
I have to agree with Mr. Hays. The team that designs our software
(customer support/service management) is designed by a team that consists
of a seasoned service professional (who understands the business need for
the software), an ergonomics specialist (who understands how screen
layout and colors affect the work flow and user attitude), and several
analysts (who understand the nuts and bolts of the software).
Senior Technical Writer
kentn -at- metrix-inc -dot- com
On 21 Jan 1996 07:28:47 -0600, Dennis Hays wrote:
>>> SANDRA CHARKER <scharker -at- ozemail -dot- com -dot- au> writes:
>>> Most user interfaces are still designed by programmers, an
>>> number of whom are growing uneasy as they glimpse the gulf between
>>> set needed for software construction and the skill set needed for
>>> design. ...<
>> GARY MERRILL <merrill -at- hyperion -dot- pdial -dot- interpath -dot- net> wrote
>> It is a mistake to suppose that "software construction" and
>>are distinct in the manner implied.
>I've seen recently a distinct gulf between the technical project leader
>has a VMS background dictating the design and content of the
>and the young, design conscious programmers who have some background in
>interface designs. I think Sandra has a point. And that point is
>more and more obvious.