Re: Why We Need Good Software Manuals

Subject: Re: Why We Need Good Software Manuals
From: Kent Newton <KentN -at- METRIX-INC -dot- COM>
Date: Wed, 24 Jan 1996 18:44:00 PST

Just so everyone knows, I wrote the quoted material that made the reader
see red. the way the message was snipped may have led some readers to
assume Jane wrote it. She was merely quoting me. Wanted to set the
record straight.

Kent Newton
Senior Technical Writer
Metrix, Inc.
kentn -at- metrix-inc -dot- com
----------
From: TECHWR-L[SMTP:TECHWR-L -at- listserv -dot- okstate -dot- edu]
Sent: Wednesday, January 24, 1996 10:44 AM
To: Multiple recipients of list TECHWR-L
Subject: Re: Why We Need Good Software Manuals

see red, below (I did.)

----------
From: Jane Bergen[SMTP:janeb -at- answersoft -dot- com]
Sent: Wednesday, January 24, 1996 1:26 AM
To: Multiple recipients of list TECHWR-L
Subject: Re: Why We Need Good Software Manuals

> It's a shame when a technical writer won't even read a technical
> manual.
> Besides learning to use the product, it is good research to see how
> other writers solve thorny problems, what new tricks are being used,
> and how complex material can be organized. I think it would be a
> natural reaction for every tech writer to read (or at least skim)
> any documentation they can get theirs hands on -- especially for the
> software they uses.


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