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Subject:Re: Update: Providing Doc Source Material From:Karen Gwynn/Datatel <Karen_Gwynn -at- DATATEL -dot- COM> Date:Thu, 8 Feb 1996 16:54:28 EDT
>Tim O'Neill asks:
>Thanks for posting the outcome. This is a situation I have been involved in.
A similar
>management decision was reached
>against my personal feelings. Were you involved in the decision? I maintain
that you
>give the customer what he wants, or
>your competitors will.
I was not involved in the decision. The issue was raised to a development
manager by another doc specialist on staff (doc is in the development group).
However, we both shared the same concerns about this request as management and
therefore support this decision.
