Cost of manuals

Subject: Cost of manuals
From: George Schober <gschober -at- CINCOM -dot- COM>
Date: Mon, 26 Feb 1996 11:02:02 -0500

I don't know if this is the appropriate forum for
this question, but I'll try. Don't post responses
or suggestions for a better place to ask; send
them to:

gschober -at- cincom -dot- com -dot-

The software company I work for is trying to document
its order fulfillment process, including costs. The
Publication Services department has calculated the
average cost of our manuals using the following items:

1) Cost of impressions (photocopies from masters)
2) Packaging costs, consisting of
- Covers
- Perfect binding
- Vinyl slip case for documents and product
- Color inserts for slip case

The total is then divided by the total number of manuals
produced. The current figure is approximately $8.91 per manual.

We know that this calculation method has problems.
Most obviously, it doesn't calculate anyone's time.
Nevertheless, that's what we're currently working with.

Does anyone out there work for a company that's done
a similar calculation? Would you be willing to share
your results in the most general terms?

Again, I don't think this is a matter of general interest, so
please e-mail me your responses.


George Schober
Translator and Senior Technical Writer
Document Solutions Group
Cincom Systems, Inc.

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