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Subject:Re: Which is first: online or paper? From:Kathy Fisher <KDFisher -at- AOL -dot- COM> Date:Wed, 6 Mar 1996 13:29:23 -0500
I think it's best to keep paper distribution to a bare minimum, especially
for government-sector clients. There's the maintenance issue associated with
hardcopy documentation systems -- the larger the system, the more difficult
and expensive they are to maintain and keep current. And auditors have a
field day with out-of-date manuals, especially those that deal with safety,
security, and purchasing -- all of which are hot-topic audit areas these
days. Except in cases where not all users have access to a computer that
connects them to online literature (e.g. command media like management
directives and procedures), let's do what we said we were going to do years
ago -- create a truly paperless environment.
Kathy Fisher
Tech Writer, NM
KDFisher -at- aol -dot- com
