Re: Establishing a documentation process

Subject: Re: Establishing a documentation process
From: Emily Skarzenski <eskarzenski -at- DTTUS -dot- COM>
Date: Fri, 8 Mar 1996 10:11:36 CST

Geoff Hart said:

> Here's the simplistic outline that I'd like you folks to help me
> fill in, modify or otherwise debug: <snip>
> 1. Define product features
> 2. Create mockup of user interface
> 3. Begin documentation of features and interface
> 4. Freeze features/interface (if not already done)
> 5. Complete documentation
> 6. Begin beta testing
> 7. Revision and final distribution

Don't forget about audience analysis (for the *product*, not just the
documentation). When this is done for a product, it is often called
"market research."

This should be done before #1... and will make #1-3 easier. Making
decisions about product features, interface, and doc design/style is
hard enough without having to reconcile differing opinions about who
the users are and what they want.


Emily M. Skarzenski
Deloitte & Touche/ICS - Chadds Ford, PA
eskarzenski -at- dttus -dot- com


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