Certification

Subject: Certification
From: rjl -at- BOSTECH -dot- COM
Date: Fri, 22 Mar 1996 16:47:52 EST

David Jones asked:

>Just a thought ... does anyone on the list report/work under marketing or sales
>management instead of technical development? I would think marketing would
>place more importance on good documentation, if nothing else as a sales tool.
>Does anyone have any input that might prove/disprove that?

Not now, but at my last job the tech writers were under the MarCom manager,
and I didn't sense any heavy weight on good documentation. There was
lip service paid, but the truth is we were understaffed and there was -no-
effective means of quality control on the manuals. The manager really wasn't
concerned with the accuracy of the documents so much as he was concerned that
they looked pretty and made the hardware ship dates.

Rick Lippincott
Boston Technology
Wakefield, MA
rjl -at- bostech -dot- com


Previous by Author: Impact of information explosion on our profession
Next by Author: Re: Converting HELP files to RTF files
Previous by Thread: Re: Certification
Next by Thread: Re: Information Mapping and


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads