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Subject:Re: TW Course-Help From:CARYN_RIZELL -at- HP-ROSEVILLE-OM2 -dot- OM -dot- HP -dot- COM Date:Thu, 13 Jun 1996 13:43:40 -0700
Item Subject: cc:Mail Text
K Watkins wrote:
>>2. What advice would you give an aspiring technical writer?
>>Consider it your mission to do as much as you can toward putting the
>>technical support staff out of business.
I might amend that to say, "Consider it your mission to do as much as
you can toward putting the technical support staff out of business,
but not by only adding information to the documentation. Instead, put
them out of business by making the product more intuitive and easier
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