The 7 +/- Rule

Subject: The 7 +/- Rule
From: Daniel Wise <dewise -at- IX -dot- NETCOM -dot- COM>
Date: Fri, 6 Sep 1996 16:31:48 -0700


On pain of beating the sturdy steed to an untimely end, I have to agree with
Eric when he says people read procedures one step at a time. Perhaps over
time, we learn all the steps and need only an occasional reminder when a
detail slips our mind, but to begin with, we generally read and do, read and
do until we complete the cycle. Isn't this why we write a detailed manual and
include a ready-reference card with it?

Dan Wise
dewise -at- ix -dot- netcom -dot- com

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