Re: AMA Tech Writing Course

Subject: Re: AMA Tech Writing Course
From: DURL <durl -at- BUFFNET -dot- NET>
Date: Tue, 10 Sep 1996 15:30:59 -0400

Somebody from AMA got my e-mail address somehow & contacted me
looking for input re: a tech writing class. We went back & forth with
e-mail for a while, & then scheduled a phone interview, but my line was
tied up & I never heard from the person after that. He wanted to know what
we wanted to know.
Anybody else out there have a similar experience?

Mary A. Durlak
Erie Documentation Inc.
East Aurora, New York
"One should not aim at being possible to understand,
but at being impossible to misunderstand."


On Tue, 10 Sep 1996, George F. Hayhoe wrote:

> Steve Evanina asked about a tech writing course offered by the American
> Management Association.

> I've taken four courses from the AMA, and three of them (public relations,
> records management, and project management) were quite good. The tech
> writing class, on the other hand, was the pits. It was taught by a
> different person than the instructor Steve cites in his post, and was a
> two-day class, so I'm not sure my comments are entirely applicable to
> Steve's question.

> One note: The course was so bad and I (and apparently others) rated it so
> poorly on the signed evaluation that AMA offered me a free registration in
> another class. How's that for customer satisfaction?

> --George Hayhoe (gfhayhoe -at- scescape -dot- net)

> George Hayhoe Associates
> Voice: 803-642-2156
> Fax: 803-642-9325
> http://www.scescape.net/~gfhayhoe/index.htm

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TECHWR-L List Information
To send a message about technical communication to 2500+ list readers,
E-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send administrative commands
ALL other questions or problems concerning the list
should go to the listowner, Eric Ray, at ejray -at- ionet -dot- net -dot-



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