Region 6 STC Conference

Subject: Region 6 STC Conference
From: Sally Spahn <sspahn -at- CSCI -dot- CSC -dot- COM>
Date: Mon, 14 Oct 1996 05:41:47 -0500

For anyone interested, here's information on the STC Region 6 Conference
to be held in St. Louis during the first weekend in November.

It's a great chance to network with other technical communicators, and
we're known to be a friendly and fun group! Please join us...

Sally Spahn
Conference Manager
sspahn -at- mars -dot- csci -dot- csc -dot- com
73444 -dot- 3475 -at- compuserve -dot- com

STC Region 6 Presents Simple Solutions: The Technology Emerges
6th Annual STC Region 6 Technical Communication Conference
Ready in St. Louis! Join us at the 6th annual STC Region 6 Technical
Communication Conference, October 31 through November 2, 1996, at the Holiday
Inn-Westport in St. Louis, Missouri. ?Simple Solutions: The Technology
Emerges;? will focus on changing technological trends and methods. The
conference includes Pre-Conference Workshops on Thursday, Conference Sessions
on Friday, and Post-Conference Panel Sessions on Saturday, including the
Consulting and Independent Contracting PIC Conference.

Conference Schedule
Thursday, October 31, 1996 -- Pre-Conference Workshops
This year two Pre-Conference Workshops are being held concurrently. Attend
either at the same price.
12:00 p.m.-1:00 p.m. Registration
1:15 p.m.-2:45 p.m. Concurrent Workshops
Break - Beverages and snacks
3:15 p.m.-4:45 p.m. Concurrent Workshops
5:00 p.m. Conference Welcome Reception -- Cash bar, snacks provided
Friday, November 1, 1996 -- Conference Concurrent Sessions
7:00 a.m.-8:00 a.m. Registration and Continental Breakfast
8:00 a.m.-9:15 a.m. Session I
9:30 a.m.-10:45 a.m. Session II
11:45 a.m.-1:15 p.m. Keynote/Lunch/Presentation of Publications Competition
1:30 p.m.-2:45 p.m. Session III
3:15 p.m.-4:30 p.m. Session IV
5:30 p.m.-7:00 p.m. Reception -- Wine and Appetizers
Saturday, November 2, 1996 -- Post-Conference Workshops
7:30 a.m.-8:00 a.m. Continental Breakfast
8:00 a.m.-3:00 p.m. Concurrent Sessions
10:00-10:15 a.m. Break

Keynote by JoAnn Hackos--Publications Process-Maturity Model: Key Practices
for an Effective Organization
Dr. JoAnn Hackos is CEO of Comtech, an international design firm based in
Denver, Colorado and San Jose, California, which she founded in 1978. At
Comtech, Dr. Hackos manages a team of project managers, developers,
designers, writers, and graphic artists in conducting design and developmen
projects for companies worldwide. Information design projects include
performance support systems, user research, product and interface design,
documentation and training design and development, and usability assessment
Dr. Hackos is called upon by major corporations to consult on the design of
their information packages, including interface design and online
documentation, and the assessment of their customers? satisfaction with
products, processes, information, and training. Recent clients include IBM,
Federal Express, Compaq, Hewlett-Packard, Sun Microsystems, Glaxo Wellcome.

Pre-Conference Workshops (Thursday, October 31, 1996)
Publications Process Maturity Model (PPMM) (JoAnn Hackos)
The key practices introduced in this workshop will enable publications
managers to develop strategic plans and put processes in place to ensure
publications quality, and improve customer satisfaction. Learn what
characterizes an immature organization with publications processes gone awr
and how mature organizations differ by having a process model in place,
believing in planning, and managing their plans. Say goodbye to missed
deadlines, ignored schedules, and mismanaged projects.
Conversion of RTF-Based WinHelp Files to HTML (Charlene James-Tanny)
This tools-independent workshop will guide you in converting your Help file
to HTML with a minimum of problems. You will start with source document
analysis, templates, and styles. Modularizing, coding for midfile jumps, an
time-saving WordBasic macros follow. Have fun with graphics, sound, video,
and animation files. Find BlueSky, WexTech, and other extra help.

Post-Conference Workshops (Saturday, November 2, 1996)
All Post-Conference Participants...Consulting, Contracting and Knowing Your
Instincts (M.A. ?Ryan? Yuhas)
A powerful new strategy for success through the theories of Instinctive
Nature. Consultants and contractors, why are some so successful, and why ca
some barely survive? What sense allows some technical communicators to be
more successful and more adaptive to constantly changing jobs, co-workers,
and situations?
Consulting & Independent Contracting PIC Consecutive Workshops:
Growing Your Business (Karen Steele) Growing your business is a big step. I
this session, we'll discuss several different ways to grow your business an
how to decide which way best suits you. Should you hire employees or
subcontract for the additional depth of resource? And what constitutes growth
in your business? When does it pay to stay small? Also learn various
techniques for setting up and closing a sale.
Tricks of the Trade Panel -- Experienced professionals will discuss tricks of
the trade learned during their years of contracting and consulting. Topics
will range from marketing tips, to avoiding common mistakes, to pitfalls in
scheduling. The panel also will answer questions from attendees.
Student Workshop: Preparing to Survive in the Workplace (Jeanie C. Crain)
Students participate in a workshop to assist them as they prepare to apply
their technical writing education in the workplace. Jeanie C. Crain developed
the major and minor technical writing programs at Missouri Western State

Conference Concurrent Sessions (Friday, November 1, 1996)
Overview of HTML Tools
Presentation/demonstration for developers who should know all available
tools, and pick and choose the best for the current project (even if that
means no tool at all). Now that HTML Help is here, which tool (or tools) ar
best for you? Get overviews of several HTML tools (Microsoft Front Page,
HotDogPro, HotMeTal, and Internet Assistant), plus a brief overview of
hand-coding HTML files.
Managing a Growing Web Site
Workshop with techniques for organizing and reorganizing web documents as the
archive grows beyond 1,000 documents; some attention to management tools.
Principles of Site Design: More than ?_Just Slap_it_on_theWeb?
Workshop dedicated to helping attendees learn and practice design principle
in constructing WWW sites as opposed to the information ?dumping? that
accrues on many sites.
Marketing Your Services
Panel discussion covers a broad range of strategies for creating a
professional image, networking services, and winning long-term clients.
Online Documentation
Good Windows Help design is essential if customers are to receive the
greatest benefit. This presentation discusses design issues for both
RTF-based and HTML help files, including resolution, navigation, foreground
and background screen design, graphics, and fonts and colors.
The Pl&CS Home Page: A 3M Intranet Engineering Information Web Site
This presentation and computer demonstration includes a discussion on the
management growth initiative, the philosophy behind the Web Site, how it fits
with ?the way we do business,? the tool set used in the construction of the
site, and an active demonstration of the site and web page content.
Visual Communication and the Technical Writer
Presentation that discusses what technical writers need to know about the
evolving impact of visual communication including tips & techniques.
Site-Specific Computer Documentation for Novice Users
This presentation describes how the task of creating documentation tailored
for novice users in specific workplaces was addressed. Because existing
documentation was too comprehensive and individual training too expensive,
companies requested that specialized materials be created for their
Using Digital Photography In Technical Documentation-PhotoShop and Adobe
Illustrator, Part 1
Need to incorporate photos into your electronic document? This session will
help you. In this computer demonstration for the novice to intermediate
audience, Cordell shows software and techniques to use and shares some of the
pitfalls he has encountered. This demonstration is the first of two sessions.
Usability Testing Online Documentation
This presentation on Usability Testing and the benefits this tool offers
technical communicators includes practical tips for utilizing usability
testing to improve online documentation. Includes a tour of Edward Jones
Usability Center during Session IV with explanations of the center's usage
specifically related to online documentation testing.
Effective Team Management, Part 1
Workshop that prepares you to assume leadership roles in the workplace and
volunteer organizations. Learn critical success factors of team leadership,
how to establish objectives and manage teams, and how to create and sustain
an effective team. Session includes numerous group exercises. This
demonstration is the first of two sessions.
Multilingual Graphic User Interface Design
Presentation to review special challenges and solutions for designing GUIs in
multiple languages including cultural and language issues and interface
Using Digital Photography In Technical Documentation-PhotoShop and Adobe
Illustrator, Part 2
Second of two comprehensive sessions in which software and techniques for
incorporating photos into electronic documents are discussed and
Designing and Authoring Online Help Systems: A Workshop and Computer
Learn the latest design and authoring strategies and techniques for
developing online help systems for this demonstration for the novice to
intermediate audience.
Effective Team Management, Part 2
Second of two comprehensive sessions about assuming leadership roles in the
workplace and volunteer organizations, critical success factors of team
leadership, establishing objectives and managing teams, including how to
create and sustain an effective team.
Adding Value Thru TechCom
Presentation on the STC 1993 TechCom Panel and the research questions asked
What do professional technical communicators bring to an organization other
cannot? How do professional technical communicators and high-quality
information products contribute to an organization?s success? How can we
quantify this added value? Are professional technical communicators using
structured development processes and formal quality-assurance methods? Do
these methods result in more successful information products?

Hotel and Airport Information
Conference Hotel Location
Holiday Inn-Westport, St. Louis
1973 Craigshire
St. Louis, MO 63146
Reservations made at the conference hotel before October 16, 1996,are
guaranteed at the conference rates of $72 + tax (single or double). Identif
yourself as attending the STC Region 6 Conference. Facilities include heate
indoor pool, whirlpool, fitness room, dataport phones, cable TV with in-roo
movies, and non-smoking rooms.

Company or Organization:
Day Telephone:

STC Member?

Any special dietary or accessibility needs?



Pre-Conference Workshops Mark the workshop (only one) you will be attending
on Thursday, October 31:
Publications Process Maturity Model (PPMM)
Conversion of RTF-Based WinHelp Files to HTML

Post-Conference Workshops Mark the workshop (only one) you will be attendin
on Saturday, November 2:
Consulting & Independent Contracting PIC Workshops
Students Workshop: Preparing to Survive in the Workplace

Conference Fees
Fees include admittance to the Thursday evening reception and all Friday
sessions, morning coffee and rolls, lunch, and the wine and cheese reception.
There is an additional fee for attending the Pre-Conference Workshops and
Post-Conference Panels. The Saturday fee includes a continental breakfast.
STC Member: $70
Non-STC Member: $80
STC Student Member: $25

Pre-Conference Workshops
STC Member: $50
Non-STC Member: $55
STC Student Member: $35

Post-Conference Workshops
STC Member: $30
Non-STC Member: $35
STC Student Member: $15Fee

Submission: Conference: $
Pre-Conference Workshops: $
Post-Conference Workshops: $

Please make checks payable to: STC Region 6 Conference. Mail check and
completed registration form to: Sally Spahn, P.O. Box 187, Moline, IL
Complete a separate registration form for each individual attending.
Duplicate the registration form as needed. A single check maybe sent for
multiple registrations if the check and all completed registration forms ar
sent in the same envelope. Purchase orders and credit cards are not accepted.
Full payment must accompany registration form.

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