Re: How to treat doc errata?

Subject: Re: How to treat doc errata?
From: Eric Haddock <eric -at- ENGAGENET -dot- COM>
Date: Thu, 24 Oct 1996 10:52:56 -0500

>a) doing nothing.

No, you know in your heart this isn't the right thing to do.

>b) inserting a loose page

I personally hate loose sheets of errata because I have to constantly
keep track of them because there usually isn't any folder or binder or
something with the manual that I could put the errata in. Even so, such a
pocket would have to be in the cover of the manual for me to remember it all
the time--and I'd have to be sure to mention the errata to anyone I gave the
manual to.
Constant pain.

c) adding a little blurb in the readme file. No one reads these they?

I always read them--but I never print them.

You could, if you have enough money and if the logistics of the error are
such, print up a bunch of stickers with the correct text. Issue them with
the manual and instruct the user to apply the sticker over the incorrect
portion of the text.
One-time-only pain.
This, if you have the money, is the optimal situation, I think. The user
does this once and can forget about it--and can hand the manual to anyone
without any special "see the errata" instructions or anything.
Alas, this only works for tiny errors. :/

/`-_ Eric Haddock ------
{ }/ Technical writer
\ | Engage Networks, Inc. -----
\__*| located in the Historic Third Ward of Milwaukee, WI

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