Re: Recognition at last!

Subject: Re: Recognition at last!
From: "Wayne J. Douglass" <wayned -at- VERITY -dot- COM>
Date: Tue, 5 Nov 1996 08:48:24 -0800

At 09:41 AM 11/5/96 -0500, you wrote:

>As an intermediate-lever user trying to work my way up to power user, I
>found the doc to be worthless. Give me back my REAL manual! And yes, I
>have since purchased two third-party books. I had to.

I think Microsoft is facing up to the reality that users will buy third
party books anyway for user procedures because theirs have been so bad. I
have seldom been able to figure out a way of doing anything halfway
complicated from their manuals - even the more detailed versions. Their tech
writers would be put to better use consulting on Wizards to guide users
through tasks.

--Wayne Douglass
Verity, Inc. Email: wayned -at- verity -dot- com
894 Ross Drive Telephone: 408-542-2139
Sunnyvale, CA 94089 Facsimile: 408-542-2040

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