TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Printing Blowups from Ms Word Files From:Janet Renze <jrenze -at- CGN -dot- ORG> Date:Tue, 12 Nov 1996 14:36:22 -0600
------Last Friday we ran into a curious problem. The local Kinko's had previously
blown up a series of 6 Word tables to 18 x 24 inch prints. Friday we
revised the tables and took the disk back to Kinko's for them to do the job
a second time. They promised completion in 2 hours. Then 4 hours. Then 6
hours. Then 7 hours. When I went back to pick up the copies, they still
were scratching their heads and trying to get the nice little tables to blow
up. They finally handed the disk back and said they couldn't do it.-----------------
I just hired a person from Kinko's to be a tech writer (he had a brand-new
BA in English) and his response to this was
_It's all who you know._
some Kinko's (or insert name of local copy shop) employees are
very good at what they do and play around with the machines and settings
to get jobs to work. others are just don't care or don't want to learn. thus
your job gets the shaft. plain and simple!
unfortunately, I've had similar experiences with Kinko's here--you just have
to find a person who can do what you need, ask for them by name in the
future, and pray they don't bail immediately....
hang in there!
jrenze -at- cgn -dot- org