Re[2]: TECHWR-L Digest - 5 Jan 1997 to 6 Jan 1997

Subject: Re[2]: TECHWR-L Digest - 5 Jan 1997 to 6 Jan 1997
From: Don Smith <dsmith -at- ACCESSBEYOND -dot- COM>
Date: Tue, 7 Jan 1997 14:58:11 EST

Yes, Tina we do.

We put a message in the front matter asking for any comments,
suggestions, corrections, etc., and we give our mail address. I
believe that in the last 4 or 5 years we may have seen 2 or 3 letters
from users.

While this is not very impressive, I believe that we *need* to have
this in our manuals and other documents. I believe it implies that we
care about the documentation and its correction and really do want to
make it better.

Don Smith
Sr. Tech Writer


______________________________ Reply Separator _________________________________
Subject: Re: TECHWR-L Digest - 5 Jan 1997 to 6 Jan 1997
Author: Tina Cipolla <tcipolla -at- ACCUSOFT -dot- COM> at INTERNET
Date: 1/7/97 3:26 PM


Marlene asked:
Does anyone here survey their customers on the documentation they
produce?

In the introduction to our latest manual we have the following
statement:

"Send your comments about this user manual to the following e-mail
address:"
and then it lists an address.

I have seen no feedback come in from this so far.

Tina Cipolla
AccuSoft
Westboro, MA

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


Previous by Author: Re[2]: Mythical Frame learning curve
Next by Author: Re: Knowing prog. lang. +s to a TW's $?
Previous by Thread: Re: Ramadan
Next by Thread: Re: TECHWR-L Digest - 5 Jan 1997 to 6 Jan 1997


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads