Re: Online Mac Help

Subject: Re: Online Mac Help
From: Arlen -dot- P -dot- Walker -at- JCI -dot- COM
Date: Fri, 10 Jan 1997 11:59:00 -0600

My question is: what do people use to create online Macintosh help?

Apple Guide. It's the best online help system I've ever seen.

If Acrobat IS the standard, how do people handle bookmarking and
indexing long documents?

You've hit my biggest peeve with Acrobat. (It's also a peeve with HTML docs
as well). There's no covenient way, as a reader, I can say "I stopped here."
(Yes, you can create a bookmark entry, but all it says is the page name. If
you're also in the habit of bookmarking interesting passages, you have no
way of knowing which type of mark any particular book mark is, without
unreasonable extra effort.)

Apple used to use an in-house developed product called "DocViewer" which was
(at least from a user's perspective) superior to Acrobat in every way except
one: it was only available on Mac. If they had put some effort into making
it a cross-platform product, we might be talking about DocViewer as a
preferred method for delivering online docs. But they caved on it.


Have fun,
Arlen
Chief Managing Director In Charge, Department of Redundancy Department
DNRC 224

Arlen -dot- P -dot- Walker -at- JCI -dot- Com
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