Re: Help Desk Callers

Subject: Re: Help Desk Callers
From: Linda Castellani <castle -at- CRL -dot- COM>
Date: Sat, 11 Jan 1997 14:13:20 -0800

You know, all of this squirming around to find something else to
call people because the logical names are, for very logical reasons, not
applicable, might just end up confusing the issue.

Is it possible that you can start out by saying that, for the
purposes of the document, people in contact with the help desk will be
designated as Callers, and capitalize it differently to accentuate the
point? I think that anything else that you end up calling them is going
to create more confusion than it's worth and get in the way of the
solutions you're trying to provide.


On Sat, 11 Jan 1997, THOMAS A. JOHNSON wrote:

> I have some ideas for Keith Anderson who was looking for a name for people
> seeking help.
>
> helpees
> patrons
> inquirers
> beneficiaries
> supportees
> solicitors
> requestors
> seekers
>
>
> Tom Johnson
> am312 -at- traverse -dot- lib -dot- mi -dot- us
>
> TECHWR-L (Technical Communication) List Information: To send a message
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> Search the archives at http://www.documentation.com/ or search and
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>

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


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