Re: Online vs. Paper

Subject: Re: Online vs. Paper
From: Lynn Gottlieb <lynndeg -at- U -dot- WASHINGTON -dot- EDU>
Date: Fri, 7 Feb 1997 09:39:20 -0800

On Fri, 7 Feb 1997, Bailey, Doug S wrote:

> I found out today that the head of development wants to go with full
> online
> documentation (probably a combination of online manuals and online help
> within the application. No paper!! I do not agree with this decision
> and
> ===========
>
> In my opinion, the only documentation that should always
> remain on paper is that content involving procedures
> which cannot be performed with the computer running.
> Examples of this are:
>
> 1) How to install a new hard drive
> 2) How to install an operating system
> 3) How to do any particular task inside a computer.
>
> The user obviously cannot access the online help if his
> hard drive is removed from the system, or if it is unplugged.
> Any other documentation can either be viewed online or
> it can be printed. Sure, that transfers the burden from
> the company & printshop to the user, but hey, that's life.
>
> If we have to drag Joe Six-Pack kicking and screaming
> into the Electronic Age, then so be it.

I think this shows how "Big Brother" we can be. No one should be dragged
kicking and screaming into anything, unless their (or the world's)
health/general welfare is at stake.

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