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Subject:Re: Online vs. Paper From:Lynn Gottlieb <lynndeg -at- U -dot- WASHINGTON -dot- EDU> Date:Fri, 7 Feb 1997 09:39:20 -0800
On Fri, 7 Feb 1997, Bailey, Doug S wrote:
> I found out today that the head of development wants to go with full
> documentation (probably a combination of online manuals and online help
> within the application. No paper!! I do not agree with this decision
> In my opinion, the only documentation that should always
> remain on paper is that content involving procedures
> which cannot be performed with the computer running.
> Examples of this are:
> 1) How to install a new hard drive
> 2) How to install an operating system
> 3) How to do any particular task inside a computer.
> The user obviously cannot access the online help if his
> hard drive is removed from the system, or if it is unplugged.
> Any other documentation can either be viewed online or
> it can be printed. Sure, that transfers the burden from
> the company & printshop to the user, but hey, that's life.
> If we have to drag Joe Six-Pack kicking and screaming
> into the Electronic Age, then so be it.
I think this shows how "Big Brother" we can be. No one should be dragged
kicking and screaming into anything, unless their (or the world's)
health/general welfare is at stake.