Help for procedures/instructions writers

Subject: Help for procedures/instructions writers
From: geoff-h -at- MTL -dot- FERIC -dot- CA
Date: Tue, 12 Aug 1997 10:14:48 -0500

I just finished reading an excellent article that should
prove useful for anyone who needs to create flowcharts or
decision trees that are efficient for users. The article
is:

Jansen, C.J.M. and Steehouder, M.F. 1996. The sequential
order of procedural instructions: some formal methods for
designers of flow charts. J. Tech. Writing and
Communication 26(4):453-473.

There's a bit of mathematics in the paper, but nothing
impenetrable, and understanding what the authors say is
IMHO well worth the effort. Even if you don't apply the
procedures rigorously, a superficial application should
still provide significant usability benefits.

--Geoff Hart @8^{)} geoff-h -at- mtl -dot- feric -dot- ca
Disclaimer: Speaking for myself, not FERIC.

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


Previous by Author: Mission statements
Next by Author: He/she/they
Previous by Thread: Re: Corruption in Word 97
Next by Thread: Re: Help for procedures/instructions writers


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads