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There's an update for Office 97 from Robohelp -- see http://www.blue-sky.com.
My understanding is that the problem is with hcw.exe. However,
there is an updated version of hcw.exe available from MS that might help
some of the problems. You can search the winhlp-l archives at http://www.documentation.com for more details, but, in general, most
help folks who depend on Word have gone back to 95. As Wayne points
out -- prepare to have your templates and macros automatically
when you open them in 97. (But you can always close without saving
changes if you opened them up in the wrong version by mistake.)
Senior Technical Writer
Seagate Software mailto:alexiap -at- sems -dot- com
>From: Wayne Douglass [SMTP:wayned -at- VERITY -dot- COM]
>Sent: Friday, August 22, 1997 1:09 PM
>To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
>Subject: Re: Software Wish List-word/help
>At 10:59 AM 8/22/97 -0400, laura praderio wrote:
>>just a warning-ms word 97 is the pits. especially with robohelp 4.0 (or
>>whatever that latest verison is). word 97 is useless for creating templates
>>and styles if you want to do that for your online help (robohelp).
>That's probably because Word 97 automatically converts existing templates to
>its format without telling you. If RoboHelp is trailing the latest version
>Word (which is surprising because they're usually pretty good at keeping
>up), there may be an incompatibility between RoboHelp templates and the
>converted versions created by Word 97.
>A Word (you should pardon the expression) to the Wise: If your old templates
>are important to you, don't open them in Word 97.
>Wayne Douglass phone: 408-542-2139
>Verity, Inc. FAX: 408-542-2040
>894 Ross Road mailto:wayned -at- verity -dot- com
>Sunnyvale, CA 94089 http://www.verity.com
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