problems with linked graphics in Word 7

Subject: problems with linked graphics in Word 7
From: Sandy Dryer <sdryer -at- SCTCORP -dot- COM>
Date: Wed, 15 Oct 1997 16:09:01 -0400

The context:
We keep our screen captures (.tifs) in separate directories from our
documents. Both are on a Novell server.

The .docs were originally done in Word 6 and are now in Word 7. We use the
Word "Insert Picture" command (choosing options "link to file" and "do not
save in document"), to link the .tif files to our documents.

Our problem:
1) Ever since we converted to Word 7, we have had problems with some of the
.doc files. Specifically, we went into a file one day and found we couldn't
see the graphics. We thought it was some sort of problem related to the
"universal network symbol" (I hope that's what it's called -- that double
\\ thing that shows up instead of a directory letter name when you link
files in Word 7 - pardon my vocabulary deficiencies.)

Anyway, we went through and relinked each graphic in the doc. It was fine
for a while, but now the graphics are not showing up again.

Does this sound familiar to anyone? Is it Word, or could it be caused by a
blip on the Novell? We are wondering if we should just give up and save the
.tifs in the .doc - obviously there are advantages to linking, especially
since some of these are pretty large files, but we're starting to wonder
whether it's worth it.

2) We have the additional problem of being forced to provide Word .docs of
our documentation to customers, who then have trouble seeing the graphics.
We sent them the .tifs and tried to provide instructions so they could
duplicate our linking setup, but since Word 7 uses the \\ instead of a
directory letter name, we've so far been unable to do this. (We also
provide Acrobat files, and we were hoping this would be enough, but are
still being required to send the Word .docs.)

Anyone who can shed any light on this has our eternal gratitude. Sign me --
Frazzled in Columbia

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