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Subject: Searching...
From: pmariad <pmariad -at- SPRYNET -dot- COM>
Date: Mon, 23 Feb 1998 19:02:15 -0600

I just joined this listserv and have been fascinated at the world that's
been revealed to me here. I write policy and procedures for a state social
service agency. Currently, we produce just a hard-copy manual (using Word
6), but will eventually produce an online version. After reading all of the
posts in this newsgroup, I realize two things:

1. I've been living in the dark ages vis a vis manual writing, and
obviously need to get up to speed; and
2. Fascinating though this newsgroup is, it's not quite on point for the
kind of writing I do.

Can anyone direct me to a newsgroup or another resource that will enliven a
bureaucratic policy unit and help us serve our customers (front-line staff)
better? I'm looking for fresh ideas on:
1. Manual layout (currently we use a traditional outline format
[I.,A.,1.a.]
2. How to incorporate graphics into the work
3. Writing styles (e.g., voice)

If there's no such newsgroup for us bureaucratic folk (I've looked high and
low already), I will happily stay here. It's obvious I can learn a lot even
though we don't deal much in appliances or websites.

Thanks in advance,
Pmariad




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