Re: Word oddity

Subject: Re: Word oddity
From: "Bergerson, Carl A" <Carl -dot- Bergerson -at- UNISYS -dot- COM>
Date: Thu, 26 Feb 1998 14:11:35 -0800

If you have a different version of Word available it maybe able to open
the document.

I ran into a problem on another user's machine last week. She was able
to open the document in Word 7 but Word would hang.

She was able to open the document in Word 6 with the converter. I forget
whether I saved the document as a Word 6 .doc or as a .rtf file.
Whichever it was, we were then able to open it in Word 7 and proceed
normally.


Hope that gives you some ideas.

Carl Bergerson
Mission Viejo
Product Information
carl -dot- bergerson -at- unisys -dot- com

> ----------
> From: Dianne Walsh[SMTP:Dianne -dot- Walsh -at- MEDECISION -dot- COM]
> Sent: Thursday, February 26, 1998 12:57 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Word oddity
>
> We just had an entire manual disappear--sort of. My cohort was
> working
> away on some edits when suddenly the graphics got fuzzy. He
> closed up
> the file suspecting an out-of-memory problem and rebooted his
> machine
> to clear the temp files. Now, we can't open the file. Word is
> giving
> us strange messages claiming the file does not have a .doc
> extension
> (it does). We having tried copying the file to another name with
> the
> same result.
>
> Checking the properties of the file, we find that it is all
> apparently
> still there; Word just won't open it. We've never had this happen
> before. Has anyone else had this happen? Were you able to get
> your
> file back?
>
> Thanks,
>
> Dianne Walsh
> Documentation Manager
> MEDecision INC.
>
> ~~
> Send commands to listserv -at- listserv -dot- okstate -dot- edu (e.g., SIGNOFF
> TECHWR-L)
> Search archives at:
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>
>




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