Re: Do Technical Writers Deserve Their Own Office? (fwd)

Subject: Re: Do Technical Writers Deserve Their Own Office? (fwd)
From: "Robert E. Garland" <robert -at- JTAN -dot- COM>
Date: Fri, 17 Apr 1998 19:45:18 -0400

Hope Cascio wrote:
> I agree with John. Until recently, the writers here were spread out in
> little clusters to be physically near the developers of the product group
> they wrote for. I got more "unofficial" information, the developers were
> more likely to just drop by my cube to ask questions, bring me information,
> or get clarification, and I spent a lot more of my energy concentrating on
> the product than the writing department's internal issues. Now all of the
> writers are sitting in one room, and I feel we're isolated from our product
> groups. We all communicate with one another a lot more frequently and
> informally, but I've lost touch with my developers.

In former employ, I was part of a Publication Department of 20 writers
and editors. The company got on the "Team Building" bandwagon one year
-- it was the buzz phrase of the year. The company tried to build teams
of writers even as we explained that our teams were essentially a writer
and a group of software developers. "Team
Building" failed because the HR types who were driving it did not
understand the environment or their audience.

Robert Garland Amateur Radio Station NX3S
Hilltown Township Bucks County Grid FN20ii
Pennsylvania USA robert -at- jtan -dot- com

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