Re: STC Conference Panelist needed

Subject: Re: STC Conference Panelist needed
From: Julie Knoeller <jknoelle -at- CISCO -dot- COM>
Date: Wed, 22 Apr 1998 11:25:01 -0700

>>>>

Date: Wed, 22 Apr 1998 11:24:10 -0700
To: hope -dot- d -dot- cascio -at- US -dot- ARTHURANDERSEN -dot- COM
From: Julie Knoeller <jknoelle -at- cisco -dot- com>
Subject: Re: STC Conference Panelist needed

Webster says Knowledge is understanding, cognizance, apprehension--ie what's in your head.

Information is what's on the page, be it online or off, be it useful or not (see below).



At 01:25 PM 4/22/98 -0400, you wrote:
>The difference seems simple to me. Information is a 300 page manual with
>the answer in it somewhere, but you don't know where because there's no TOC
>and no index. Knowledge is a 300 topic online Help system with a TOC,
>indexing, related topics buttons, and hyperlinks.
>
>Feeling very smug about my metaphor, and waiting to be shot down
>unmercifully,
>Hope Cascio
>
>___________________________________________________________________________
>_________________________________________________________________
>
>To: TECHWR-L @ LISTSERV.OKSTATE.EDU
>cc: (bcc: Hope D. Cascio)
>From: wayned -at- VERITY -dot- COM
>Date: 04/22/98 01:05 PM
>Subject: Re: STC Conference Panelist needed
>___________________________________________________________________________
>_________________________________________________________________
>
>
>
>
>At 10:18 PM 4/21/98 EDT, Ross Squire wrote:
>>I am moderating a panel at the upcoming STC confeence in Anaheim.
>>The discussion will focus on the changes in the roles and responsibilities
>>that has occured as our focus has moved from being information workers to
>>knowledge workers. We will be discussing the changing roles, the
>technologies
>>that are influencing our profession, and our forecast for the future of
>our
>>profession.
>>
>I must need that panel discussion because "information workers"/"knowledge
>workers" strikes me as a distinction without a difference.
>--Wayne
>---------------------------------------------
>Wayne Douglass phone: 408-542-2139
>Verity, Inc. FAX: 408-542-2040
>894 Ross Road mailto:wayned -at- verity -dot- com
>Sunnyvale, CA 94089 http://www.verity.com
>---------------------------------------------



>Send commands to listserv -at- listserv -dot- okstate -dot- edu (e.g., SIGNOFF TECHWR-L)

>Check out topic summaries at http://www.raycomm.com/techwhirl/topics.htm

>



>Send commands to listserv -at- listserv -dot- okstate -dot- edu (e.g., SIGNOFF TECHWR-L)

>Check out topic summaries at http://www.raycomm.com/techwhirl/topics.htm

>
>
>
><<<<



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