Re: Online Document Reviews

Subject: Re: Online Document Reviews
From: "Eric J. Ray" <ejray -at- RAYCOMM -dot- COM>
Date: Tue, 12 May 1998 08:24:45 -0600

>I'll be brief. We've tried many variations on the "online review" theme.
>None of them has worked--not even a little bit. You can deliver materials
>for review in electronic format, but you cannot rely on reviewers to provide
>useful and usable feedback online. I suggest that your department "push
>back" on this one.

Our success with online reviews seems to be directly proportional
to the engagement and motivation of the reviewers. If it's just
another line on the job description for the reviewers, you'll get
just about the same stuff you'd get in hardcopy, if not worse.
If, however, the reviewers are motivated and enthusiastic,
you can have really good success with either revision marks or
just emailed comments (e.g. "first paragraph after YYYYY subhead,
consider changing...").


* Eric J. Ray, ejray -at- raycomm -dot- com,
* TECHWR-L Listowner, co-author _Mastering HTML 4.0_
* _HTML 4 for Dummies Quick Reference_, and others.
* RayComm, Inc., currently accepting contract inquiries.

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