Re: Not Being Included

Subject: Re: Not Being Included
From: "Hutchings, Christa" <cwhutchings -at- HOMEWIRELESS -dot- COM>
Date: Wed, 27 May 1998 08:06:05 -0400

I agree with Tracy - write Whirlpool and compliment them on their
documentation. Also tell them that you noticed that they omitted the
name of the person(s) who created that excellent documentation and you
feel that the writers deserve credit, along with everyone else listed.

On the other hand, I'm wondering if the docs were produced by
contractors. That might explain their omission from the list.

Chris Welch-Hutchings
Sr. Technical Writer
Home Wireless Networks, Inc.
Norcross GA (USA)
cwhutchings -at- homewireless -dot- com

-----Original Message-----
From: Tracy Boyington [mailto:tracy_boyington -at- OKVOTECH -dot- ORG]
Sent: Tuesday, May 26, 1998 4:48 PM
Subject: Re: Not Being Included

> The one thing we all need to remember is that while we create and
> upgrade the product documentation, we don't own the product that we're
> documenting: (snip)

Ah, but neither does the Human Resources contact (who was listed). :-)

I'd tell Whirlpool how much you liked their documentation and mention
that they must have an excellent technical writing staff. In fact, I
think it would be a good idea for any of us to do this whenever
possible. Why not let companies know that customers notice and
appreciate good technical writing?

Tracy Boyington mailto:tracy_boyington -at- okvotech -dot- org
Oklahoma Dept. of Vocational & Technical Education
Stillwater, OK, USA


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