Re: An index in service manuals

Subject: Re: An index in service manuals
From: Wayne Douglass <wayned -at- VERITY -dot- COM>
Date: Fri, 29 May 1998 10:59:48 -0700

At 10:42 AM 5/29/98 -0700, Barry wrote:
>
>Where I work, the powers that be have decided amongst themselves that
>service manuals may not contain an index.
>
>What are your views?
>
When I was a manager of a department that wrote service manuals, our books
did not have an index because the SW we were using at the time (long ago)
didn't make indexing possible. We compensated with a very detailed table of
contents and a standard manual organization, regardless of the device we
were writing about. Our audience would know, for example, that Installation
was *always* Chapter 4.

With today's tools there really is no excuse to write a book without an
index - unless it is very short.

--Wayne
---------------------------------------------
Wayne Douglass phone: 408-542-2139
Verity, Inc. FAX: 408-542-2040
894 Ross Road mailto:wayned -at- verity -dot- com
Sunnyvale, CA 94089 http://www.verity.com
---------------------------------------------




Previous by Author: Re: The Lessons of ValuJet 592
Next by Author: Re: The Lessons of ValuJet 592
Previous by Thread: Re: An index in service manuals
Next by Thread: Re: An index in service manuals


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads