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Subject:Re: An index in service manuals From:Suzette Seveny <sseveny -at- PETVALU -dot- COM> Date:Fri, 29 May 1998 13:47:18 -0400
I always include an index, because one of the first rules of GOOD user documentation is quick, efficient, accessibility of information.
I also go straight to the index when I'm looking something up.
Suzette
-----Original Message-----
From: Barry Kieffer [SMTP:barry -dot- kieffer -at- EXGATE -dot- TEK -dot- COM]
Sent: Friday, May 29, 1998 1:43 PM
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
Subject: An index in service manuals
Greetings,
A quick question to all of you TW's who create paper media service manuals:
Do you include an index in the paper service manual?
I have to admit, when I look at a manual, or go to look something up in a
manual, I go right to the index first.
Where I work, the powers that be have decided amongst themselves that
service manuals may not contain an index.
