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...or based on "gotchas" encountered by your QA people, or "known problems"
your developers will not have the opportunity to fix before product release.
Nah, the latter would never happen, would it? :-)
> -----Original Message-----
> From: Susan W. Gallagher [SMTP:sgallagher -at- EXPERSOFT -dot- COM]
> Sent: Tuesday, September 15, 1998 3:24 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Re: FAQ document - HELP
> Sometimes you need to create a FAQ for a new product and no users have
> had a chance to ask questions yet. In this case, you need to brainstorm
> the kinds of questions that users might ask based on what they've asked
> before about other products in your inventory.