Int'l Conference - Slovenia

Subject: Int'l Conference - Slovenia
From: Carol Chubiz <carol -at- HERMES -dot- SI>
Date: Sun, 27 Sep 1998 17:02:27 +0200


What? "Where East Meets West: Technical Communication and
When? 29-31 October 1998
Where? Hermes Softlab, Ljubljana, Slovenia

Come to beautiful Slovenia for an international conference. This
conference features 4 well-known speakers from the USA in the
professions of technical communication and usability. Those speakers are
Dr. Saul Carliner, Paula Berger, Dr. Ginny Redish and Dr. Evelyn
Williams, who will be presenting the following workshops.

In Technical Communication

* Writing to Communicate - basic tips and techniques for technical
* Project management - tips and techniques for scheduling and
estimating projects
* Writing online information - which presents tips and techniques
for communicating online
* Writing for re-use, which explains how to write material so that
it can be used again (in another medium, for a different
purpose-including generic writing)

In Usability

* Building Usability into Your Documentation Process, which
* Building the business case for usability
* Integrating usability with design and development
* Observing and listening to users
* Setting measurable usability goals
* Making use of what others have learned
* Evaluating drafts with users and making sense of the data
* Collecting User Requirements Data - Conducting visits to
customer sites, interviewing users, and observing user tasks in the
context of their work
* Making Use of Customer Data - Taking data from customer visits
and analysing it to identify user task requirements, user profiles, and
future task flow

These prominent four speakers will open the conference with a panel
discussion presented at INFOS, the main Slovene computer fair held each
year. They will talk about the history and future of technical
communication in the computer industry. This particular event is free
to the public.

In addition at the conference, presenters from many countries around the
world will deliver papers. Some samplings of the papers are:

* Bringing the LINUX Documentation Project to Slovenia
* What Went Wrong? Lessons Learned in a Usability Redesign
* Optimizing System Usability without Redesign
* Determining Your Documentation Delivery Strategy
* Adding Value to your Document in a Global Environment
* Putting Online Help into Context: Toward an Integrated
Development Methodology for Online Help
* Management of Electronic Documentation/Archives in Respect to
ISO 9000 Quality Requirements
* Single Source Publishing and Creating Hypertext Files for the
Internet and Intranet
* Common Design Decisions: Their Uses and Abuses
* What Good is an Editor, Anyways?
* Five by Five: Five Ways to Ruin Visual Communication (and Five
to Make It Good)

If you are interested any of these events, please contact Pia Elnegaard,
phone number 061 1865 257 or email, pia -at- hermes -dot- si -dot- To learn more about
the conference, see the web pages,

Carol Chubiz, Senior Technical Communicator
Hermes SoftLab, Litijska 51, Ljubljana, Slovenia
carol -at- hermes -dot- si, phone 386 61 1865 200, fax 386 61 1865 270

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