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Subject:Query: Doc delivery via web? From:Kristy Astry <KASTRY -at- CJDS -dot- COM> Date:Mon, 9 Nov 1998 12:58:54 -0700
Hello listers,
I'm researching the pros and cons of delivering electronic documentation,
and I would appreciate your input:
Are you currently providing your clients electronic documentation (HTML
Help, PDFs, .chm, etc.) that can be downloaded, used and/or printed from
your web site? What kinds of challenges have you faced? What would you do
differently? Are you serving a domestic client base or international? How
easy is it to update your doc, and how do you let clients/installers/tech
support know of the latest and greatest? Do you have to maintain different
versions of the e-doc? And finally, what tools are you using?
Please send private replies, along with your URLs so I can see how you've
done it. Thank you so much!
Kristy Lantz Astry
Columbine JDS Systems, Inc.
Denver, CO
email: kastry -at- cjds -dot- com
Sarchasm: The gulf between the author of sarcastic wit and the recipient
who doesn't get it
