Re: ANON: Inaccurate Info from SME (Subject Matter Expert)

Subject: Re: ANON: Inaccurate Info from SME (Subject Matter Expert)
From: Beverly Robinson <Beverly_Robinson -at- DATACARD -dot- COM>
Date: Thu, 17 Dec 1998 11:39:47 -0600

Two suggestions:

Quietly go to your manager (especially if you report to the same
person as the engineers) and/or Human Resources, explain your problem,
and ask for help. Emphasize that your company's reputation and
success in the marketplace is at stake. Make it clear that you don't
want to disparage the abilities of Jr. Engineer and that you want to
maintain the best possible work relationships with Jr. Engineer, but
that the situation has to be fixed.

Suggest to management that all documents should be reviewed by at
least two SMEs. Different reviewers will catch different problems,
and that will improve the quality of your documentation. Having all
of your SME's review documents on other products will also keep them
from devloping tunnel vision and make them more flexible if management
needs to change their work assignments, either temporarily or
permanently.

Good luck. Let us know how this turns out.

Beverly Robinson
DataCard Corporation
Minnetonka, MN USA

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