Re: Best conference if you get only one?

Subject: Re: Best conference if you get only one?
From: Andrew Plato <intrepid_es -at- YAHOO -dot- COM>
Date: Fri, 18 Dec 1998 10:08:06 -0800

---Lani Hardage <Lani -at- MDLI -dot- COM> wrote:
> If can go to only one a year, and you're doing mainly online help,
> conference do you recommend?

Ideally, you should go to a conference regarding the technologies you
are documenting.

For example, if you are writing about a database application that uses
Oracle System 8 and Designer 2000 (now Designer 2.1), you should go to
an Oracle conference.

Regardless of how many zillions of hours you take to learn a tool or
technique, all that training is utterly useless if you do not
understand the technology you are documenting. Content is ALWAYS more
important than technique.

A plumber with the best tools in the world is a complete failure if he
cannot fix a toilet. Hence, a writer with excellent tools and
training is a complete failure if he/she cannot write intelligent

So, before you sign up for "Help Writers 99" or "Franz
Nubbiesplacker's Annual TechComm GladHandle" - why not take a class in
Java, SQL, C++, or something pertaining to the technologies you are
required to document.

Andrew Plato
President / Principal Consultant
Anitian Consulting, Inc.

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